Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
4026
LatestTicket
CreatedAt
5/11/2021 9:24:16 AM
UpdatedAt
10/15/2022 8:55:47 AM
Subject
WATER QUERY - 6 MONTHS POLICY
Description
CONSUMER QUERYING HIGH CONSUMPTION OF WATER. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>leak credit adjustment done for 202004-202102, average 18kl.</div><br/><b>Journal Number</b>: [674257]
Priority
Disposition
24
ConversationType
3
Parent
Account
3406
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
95
Escalation
EscalationCron
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-11T09:28:08.409Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:27:28.569Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
6