Details

Conversation


EscalationLevel
0
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
351
LatestTicket
CreatedAt
8/3/2020 10:11:55 AM
UpdatedAt
3/28/2022 6:35:04 AM
Subject
water
Description
Account in order
Priority
Disposition
27
ConversationType
3
Parent
Account
492
OpenedBy
5
AssignedTo
5
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1835
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-04T08:32:20.556Z"},{"op":"R","uid":"5","un":"ivanh","dt":"2021-05-06T06:40:37.162Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T09:59:32.534Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-08-29T10:00:18.915Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
67
CreatedBy1
UpdatedBy1
ResolvedAt
3/28/2022 6:35:04 AM
Thread
ResolvedBy
5
WasCreatedByCustomer
HasIvrcall
Creator
5
Updator
12