Details
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Customer
4007
LatestTicket
CreatedAt
5/11/2021 7:42:16 AM
UpdatedAt
5/18/2022 1:25:42 PM
Subject
high water consumption
Description
six months policy applied<br><b>Journal Number</b>: [768865]<div>WATER METER LAST READ IN 2020.12.24 </div><div>THE CONSUMER PICTURE IS SMART METER SN 170884858 WITH READING 1142 TAKEN 2022.05.18 </div><div><br></div><div>BUT ON SOLAR ITS 140388 LAST READ 2020.12.24 </div>
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30
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3
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3390
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4
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23
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1
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67
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1919
History
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101
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4
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4