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EscalationLevel
LatestCall
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IsOpen
Customer
4005
LatestTicket
CreatedAt
5/11/2021 6:47:55 AM
UpdatedAt
10/21/2022 12:53:09 PM
Subject
HIGH WATER CONSUMPTION
Description
THE CONSUMER HAS HIGH WATER CONSUMPTION<div><br></div><div>NO 6 MONTH APPLICABLE&nbsp;</div><div><br></div><div>QRC RESPONSE:</div><div>Account does not qualify for policy adjustment as there is no unread period that exceeds 06 months.</div><div>Consumption is based on usage and readings are in order.</div><div><br></div><div>Query Closed:&nbsp;</div><div>Consumer to log a new query with more information as to which period is under dispute and to upload signed copies of plumbers letters if any leaks were repaired.</div><div><br></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3389
OpenedBy
AssignedTo
15
Region
4
Department
23
QueryType
77
SubQueryType
67
Escalation
EscalationCron
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/21/2022 12:53:09 PM
Thread
119881
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
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3