Details

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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3985
LatestTicket
CreatedAt
5/7/2021 1:09:28 PM
UpdatedAt
10/28/2022 1:36:53 PM
Subject
High water consumption
Description
kindly investigate high water charges raised on this account.<div><br></div><div>ACCOUNT DOES NOT QUALIFY FOR POLICY, CONSUMER TO ADVISE IF THERE WAS A LEAK FIXED.</div><div><br></div><div>QRC RESPONSE: Query Closed: 20.10.2022</div><div>Waterworks inspected the property and found the meter turning at 0.100 l/minute indicating an internal leak, nobody was at home at the time of the plumbers visit. Current reading was 1232 on the 20/10/2022.</div><div>Consumer to attend to repairs and log a new query by uploading a signed copy of the plumbers letter stating what was repaired with date of repairs</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3374
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1906
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-07T13:13:25.930Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T07:04:26.300Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T07:16:06.878Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T07:18:11.497Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
13
ResolvedAt
2/19/2022 7:18:16 AM
Thread
138519
ResolvedBy
73
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3