Kindly investigate high water charges raised on this account.<div><br></div><div>H/C REPORTED TO W/W 776096</div><div><br></div><div>QRC RESPONSE:</div><div>Report on control no: 776096 dated 2022/03/04 states "<b>appears to be a leak by sounding and timing</b>. Rate of flow through meter at 0.1 Litre per minute. Check Rdg: 8675.</div><div>Consumer should be advised to appoint a plumber to trace and repair leaks within 10 days of notification as per policy.</div><div>Once leaks are repaired, consumer may log a new query by uploading a signed copy of the plumbers letter.</div><div>Query closed</div><div><br></div>