Details

EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer: 3977
LatestTicket
CreatedAt: 5/7/2021 10:58:37 AM
UpdatedAt: 3/31/2023 7:32:24 AM
Subject: High water consumption
Description: kindly investigate high water charges raised on this account.
Priority
Disposition: 30
ConversationType: 3
Parent
Account: 3367
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1894
History: [{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-07T11:02:35.036Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T06:59:03.967Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-05T07:31:42.473Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-05T07:34:08.944Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-05T07:48:29.835Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-05T07:53:58.971Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 4
ResolvedAt
Thread: 123210
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 201