Details
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IsOpen
Not Set True False
Customer
3973
LatestTicket
CreatedAt
5/7/2021 9:03:14 AM
UpdatedAt
7/17/2022 8:45:53 AM
Subject
WATER READING AVERAGED FROM 2015.01 - 2016.06
Description
WATER READING AVERAGED FROM 2015.01 - 2016.06<div>REPORTED METER STUCK ON W.W REF NO 737094</div><div>D/O 2021.10.07.</div><div><br></div><div>QRC RESPONSE:</div><div>Query closed. debt written off June 2022 and acc up to date</div>
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27
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3
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Account
3362
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AssignedTo
4
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4
Department
23
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1
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47
Escalation
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1889
History
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UpdatedBy
Category
1
Subcategory
111
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/17/2022 8:45:53 AM
Thread
135159
ResolvedBy
3
WasCreatedByCustomer
Not Set True False
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Not Set True False
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3