Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3972
LatestTicket
CreatedAt: 5/7/2021 8:55:35 AM
UpdatedAt: 7/17/2022 8:56:20 AM
Subject: High consumption
Description: Kindly assess a high consumption for period 201907-202010 <div><br></div><div>QRC RESPONSE:</div><div>Debt written off June 2021. Acc up to date and query closed</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3361
OpenedBy
AssignedTo: 74
Region: 4
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1888
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-07T08:57:20.121Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T06:52:55.749Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 7/17/2022 8:56:20 AM
Thread: 135162
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3