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LatestCall
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Campaign
IsOpen
Customer
3962
LatestTicket
CreatedAt
5/7/2021 8:13:42 AM
UpdatedAt
10/22/2022 7:04:52 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH WATER CONSUMPTION FOR AUGUST 2020. KINDLY INVESTIGATE AND RESOLVE.<div><br></div><div>QRC RESPONSE:</div><div>Aug 2020 raised an interim charge which was reversed Sept 2020.&nbsp;</div><div>Consumer to advise if any leaks were repaired in 2020 in order to assess further.&nbsp;</div><div>If leaks repaired, LOG A NEW QUERY and upload a signed copy of the plumbers letter stating what was repaired with date of repairs.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3356
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1880
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-07T08:17:40.390Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T06:48:21.856Z"}]
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UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/22/2022 7:04:52 AM
Thread
135171
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3