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EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
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Campaign
IsOpen
Customer
3957
LatestTicket
CreatedAt
5/7/2021 7:45:41 AM
UpdatedAt
2/2/2022 12:28:44 PM
Subject
High water consumption
Description
Kindly investigate high water charges raised on this account.<br/><b>Journal Amount</b>: [57640.30]
Priority
Disposition
27
ConversationType
3
Parent
Account
3352
OpenedBy
AssignedTo
72
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1878
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-07T07:49:38.660Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-22T13:23:43.279Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-22T13:23:53.272Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-23T06:46:20.519Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
2
ResolvedAt
2/2/2022 12:28:44 PM
Thread
ResolvedBy
73
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2