Details

EscalationLevel
LatestCall
LatestChat
LatestSms
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Campaign
IsOpen
Customer: 3950
LatestTicket
CreatedAt: 5/6/2021 1:44:03 PM
UpdatedAt: 7/21/2021 12:24:40 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account
OpenedBy
AssignedTo: 75
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-05-06T13:48:02.067Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:06:54.703Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:24:54.286Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:24:40 PM
Thread
ResolvedBy: 173
WasCreatedByCustomer
HasIvrcall
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Updator: 14