Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3948
LatestTicket
CreatedAt: 5/6/2021 1:06:35 PM
UpdatedAt: 3/28/2022 7:07:05 AM
Subject: SIX MONTHS POLICY
Description: ADJUSTED<br/><b>Journal Number</b>: [537372]
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3346
OpenedBy
AssignedTo: 15
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1870
History: [{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-06T13:10:34.034Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T06:42:30.552Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-19T09:06:21.459Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2021-11-18T08:44:30.965Z"},{"op":"R","uid":"58","un":"dorelld","dt":"2022-02-15T09:40:46.975Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-02-23T10:50:19.853Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 67
CreatedBy1
UpdatedBy1
ResolvedAt: 3/28/2022 7:07:05 AM
Thread
ResolvedBy: 15
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 201