Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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345
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LatestTicket
-
-
CreatedAt
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7/29/2020 8:02:18 AM
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UpdatedAt
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11/13/2021 11:38:45 AM
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Subject
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Log Query
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Description
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RESOLVED
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Priority
-
-
Disposition
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27
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ConversationType
-
3
-
Parent
-
-
Account
-
479
-
OpenedBy
-
39
-
AssignedTo
-
39
-
Region
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2
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Department
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23
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QueryType
-
1
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SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
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[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-10-13T10:10:03.682Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-11-13T11:38:45.203Z"}]
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CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
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Subcategory
-
50
-
CreatedBy1
-
-
UpdatedBy1
-
11
-
ResolvedAt
-
11/13/2021 11:38:45 AM
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Thread
-
-
ResolvedBy
-
39
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
39
-
Updator
-
11