Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3917
LatestTicket
CreatedAt: 5/6/2021 8:57:42 AM
UpdatedAt: 11/22/2021 11:28:15 AM
Subject: water
Description: leak credit water<br><b>Journal Number</b>: [536693]<div><br></div><div><b>RESPONSE QRC</b> :Leak CR, Journal {536693} Authorized.</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3315
OpenedBy
AssignedTo: 12
Region: 4
Department: 23
QueryType: 1
SubQueryType: 50
Escalation
EscalationCron: 1842
History: [{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-06T08:57:25.384Z"},{"op":"R","uid":"230","un":"nolusindisos","dt":"2021-11-03T12:25:59.555Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:28:15.807Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 230
ResolvedAt: 11/22/2021 11:28:15 AM
Thread
ResolvedBy: 12
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 230