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IsOpen
Customer
3912
LatestTicket
CreatedAt
5/6/2021 8:47:06 AM
UpdatedAt
7/17/2022 7:34:50 AM
Subject
high water charges
Description
kindly investigate high water consumption charges raised on this account.<div><br></div><div><b><u>QRC RESPONSE</u>: Query closed due to insufficient information</b></div><div>Consumption is billed based on readings which records usage. High water usage cannot be investigated without providing more information.</div><div>Enquire with consumer if any leaks were repaired or advise consumer to appoint a plumber to check for leaks.</div><div><br></div><div>Account last paid 2018/09</div><div>Query closed</div>
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27
ConversationType
3
Parent
Account
3311
OpenedBy
AssignedTo
17
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
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1838
History
[{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-06T08:51:06.262Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:24:14.096Z"}]
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UpdatedBy
Category
1
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101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/17/2022 7:24:37 AM
Thread
135148
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
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3