Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3908
LatestTicket
CreatedAt: 5/6/2021 8:29:15 AM
UpdatedAt: 7/21/2021 12:24:07 PM
Subject: no valid query details submitted
Description: no valid query details submitted
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3309
OpenedBy
AssignedTo: 4
Region: 2
Department: 23
QueryType: 1
SubQueryType: 44
Escalation
EscalationCron
History: [{"op":"R","uid":"13","un":"unathig","dt":"2021-05-06T08:28:58.180Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-07-14T08:07:36.172Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-07-21T12:24:20.682Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 44
CreatedBy1
UpdatedBy1
ResolvedAt: 7/21/2021 12:24:07 PM
Thread
ResolvedBy: 4
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14