Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3905
-
LatestTicket
-
-
CreatedAt
-
5/6/2021 8:17:00 AM
-
UpdatedAt
-
3/28/2022 7:23:36 AM
-
Subject
-
6 months policy
-
Description
-
6 months policy<br><b>Journal Number</b>: [316588]<div><br></div><div>journal processed </div>
-
Priority
-
-
Disposition
-
27
-
ConversationType
-
3
-
Parent
-
-
Account
-
3306
-
OpenedBy
-
-
AssignedTo
-
13
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
95
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"13","un":"unathig","dt":"2021-05-06T08:16:44.910Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-28T13:04:24.227Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:20:04.920Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
101
-
CreatedBy1
-
-
UpdatedBy1
-
13
-
ResolvedAt
-
3/28/2022 7:23:36 AM
-
Thread
-
-
ResolvedBy
-
13
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
13