Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3894

LatestTicket

CreatedAt

5/6/2021 7:52:15 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

6 months policy

Description

6 months policy<br/><b>Journal Number</b>: [892335]

Priority

Disposition

24

ConversationType

3

Parent

Account

3299

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-05-06T07:51:58.666Z"},{"op":"R","uid":"13","un":"unathig","dt":"2021-10-28T13:01:13.884Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:16:40.400Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14