Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3879

LatestTicket

CreatedAt

5/5/2021 12:47:11 PM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

6 MONTHS POLICY

Description

6 MONTHS POLICY<br/><b>Journal Number</b>: [716043]<br/><b>Journal Amount</b>: [969.20]

Priority

Disposition

25

ConversationType

3

Parent

Account

3291

OpenedBy

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-05-05T12:46:55.426Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-26T13:48:16.030Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

12