Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3872

LatestTicket

CreatedAt

5/5/2021 12:28:29 PM

UpdatedAt

4/12/2022 9:39:10 AM

Subject

water meter 8240290 no information on front desk ,only meter number 16201340

Description

water meter 8240290 for account 10060722 on solar , on front desk its installed at 2000.04.01,and meter number 16201340 on account 10060720<div><br></div><br/><b>Journal Number</b>: [538251]

Priority

Disposition

24

ConversationType

3

Parent

Account

3288

OpenedBy

AssignedTo

Region

4

Department

23

QueryType

1

SubQueryType

66

Escalation

EscalationCron

1886

History

[{"op":"R","uid":"4","un":"babalwam","dt":"2021-05-05T12:32:29.940Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-05-07T08:20:45.501Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:08:11.476Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

112

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14