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CreatedAt
5/5/2021 11:14:54 AM
UpdatedAt
2/19/2022 10:16:35 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH CONSUMPTION OF WATER. KINDLY INVESTIGATE AND RESOLVE.<div>- CONSUMER TO ADVISE IF ANY LEAK ON PROPERTY WAS FIXED AD SEND PLUMBERS LETTER&nbsp;</div>
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27
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3
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3285
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2
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23
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67
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1830
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T11:18:54.090Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T11:05:37.876Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-19T10:11:34.518Z"}]
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13
ResolvedAt
2/19/2022 10:16:35 AM
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