Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3853
LatestTicket
CreatedAt
5/5/2021 9:42:31 AM
UpdatedAt
5/17/2022 8:51:08 AM
Subject
Late termination -- credit
Description
Late termination -- credit
Priority
Disposition
27
ConversationType
3
Parent
Account
3270
OpenedBy
AssignedTo
20
Region
2
Department
23
QueryType
6
SubQueryType
107
Escalation
EscalationCron
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-05T09:46:31.850Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-05T09:47:57.305Z"},{"op":"R","uid":"73","un":"nombongof","dt":"2021-05-05T09:57:24.153Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:55:28.910Z"}]
CreatedBy
UpdatedBy
Category
6
Subcategory
122
CreatedBy1
UpdatedBy1
14
ResolvedAt
5/17/2022 8:51:08 AM
Thread
ResolvedBy
20
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14