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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3847
LatestTicket
CreatedAt
5/5/2021 8:50:35 AM
UpdatedAt
7/17/2022 7:01:21 AM
Subject
WATER QUERY
Description
WATER QUERY<div><br></div><div><b><u>QRC RESPONSE:</u></b></div><div>A credit adjustment passed on water on 09 Nov 2020. No identifiable query thereafter.<br></div><div><br></div><div>Account in order and up to date.</div><div><br></div><div>Query closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3265
OpenedBy
AssignedTo
13
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1809
History
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-05T08:50:19.210Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-05T08:51:06.840Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:51:18.117Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/17/2022 7:01:21 AM
Thread
135144
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3