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LatestCall
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IsOpen
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3844
LatestTicket
CreatedAt
5/5/2021 8:44:38 AM
UpdatedAt
2/25/2023 10:08:49 AM
Subject
WATER QUERY
Description
WATER QUERY<div>SIX MONTHS POLICY ADJUSTMENT DONE</div><br><b>Journal Number</b>: [769579]<div><br></div><div>QRC RESPONSE: JOURNAL PROCESSED AND ADJUSTED FOR 201807.</div><div>JOURNAL DONE : 202202</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3262
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1818
History
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CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
15
ResolvedAt
2/25/2023 10:08:49 AM
Thread
123922
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10