Details
Conversation
EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Not Set True False
Customer
3839
LatestTicket
CreatedAt
5/5/2021 8:18:57 AM
UpdatedAt
2/25/2023 9:46:41 AM
Subject
WATER QUERY CHARGED INTERIM SINCE FEB
Description
WATER QUERY CHARGED INTERIM SINCE FEB<div><br></div><div>QRC RESPONSE: QUERY RESOLVED WATER DOME CHARGED ON ACCOUNT AND INTERIM REVERSED.</div><div>CONSUMERS ACCOUNT IS UP TO DATE.</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3258
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1799
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T08:22:57.745Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T08:24:36.335Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:41:17.799Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
50
CreatedBy1
UpdatedBy1
14
ResolvedAt
2/25/2023 9:46:41 AM
Thread
143180
ResolvedBy
10
WasCreatedByCustomer
Not Set True False
HasIvrcall
Not Set True False
Creator
Updator
10