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CreatedAt
5/5/2021 8:14:57 AM
UpdatedAt
6/29/2021 10:39:36 AM
Subject
HIGH CONSUMPTION SINCE 2017 -WATER
Description
2017 WATER QUERY<br><b>Journal Number</b>: [967427]<br/><b>Journal Amount</b>: [-R23,525.55]
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27
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3
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3257
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12
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2
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23
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1
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67
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1797
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T08:18:57.658Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T08:20:07.250Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-06-25T12:56:46.672Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-06-29T10:38:54.831Z"}]
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67
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ResolvedAt
6/29/2021 10:39:36 AM
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