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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3834
LatestTicket
CreatedAt
5/5/2021 7:22:11 AM
UpdatedAt
2/17/2022 8:31:50 AM
Subject
HIGH CONSUMPTION- WATER
Description
WATER QUERY&nbsp;<br/><b>Journal Amount</b>: [95178.83]
Priority
Disposition
27
ConversationType
3
Parent
Account
3253
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1793
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T07:26:11.926Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-05-05T07:27:32.757Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:37:20.342Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-02-17T08:31:26.480Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
2
ResolvedAt
2/17/2022 8:31:50 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
2