Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3826

LatestTicket

CreatedAt

5/4/2021 1:07:01 PM

UpdatedAt

3/28/2022 7:10:22 AM

Subject

SIX MONTHS POLICY

Description

ACCOUNT ADJUSTED<br/><b>Journal Number</b>: [521254]<br/><b>Journal Amount</b>: [217.33]

Priority

Disposition

27

ConversationType

3

Parent

Account

3247

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1782

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-04T13:07:03.577Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-06-13T10:47:11.194Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-09T11:09:32.919Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-09T11:17:04.978Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T09:42:46.186Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-10T09:43:03.143Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:10:22 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

201