Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3824
LatestTicket
CreatedAt: 5/4/2021 12:49:48 PM
UpdatedAt: 5/19/2022 7:53:10 AM
Subject: WATER QUERY
Description: WATER QUERY
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3246
OpenedBy
AssignedTo: 18
Region: 2
Department: 23
QueryType: 1
SubQueryType: 67
Escalation
EscalationCron: 1781
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T12:49:32.374Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T12:50:27.148Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-18T07:36:46.105Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:30:17.530Z"},{"op":"R","uid":"13","un":"unathig","dt":"2022-02-13T10:26:13.149Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 13
ResolvedAt: 5/19/2022 7:53:10 AM
Thread
ResolvedBy: 18
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 13