Details
Conversation
-
EscalationLevel
-
-
LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
-
3822
-
LatestTicket
-
-
CreatedAt
-
5/4/2021 12:30:03 PM
-
UpdatedAt
-
10/16/2022 8:07:04 AM
-
Subject
-
WATER QUERY
-
Description
-
plumbers letter/affidavit submitted for leak fixed in october 2020
-
Priority
-
-
Disposition
-
30
-
ConversationType
-
3
-
Parent
-
-
Account
-
3244
-
OpenedBy
-
-
AssignedTo
-
17
-
Region
-
2
-
Department
-
23
-
QueryType
-
1
-
SubQueryType
-
96
-
Escalation
-
-
EscalationCron
-
-
History
-
[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T12:29:48.030Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T12:31:09.594Z"},{"op":"R","uid":"16","un":"cumilem","dt":"2021-08-18T07:54:07.457Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-11-12T06:23:38.988Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:28:44.397Z"}]
-
CreatedBy
-
-
UpdatedBy
-
-
Category
-
1
-
Subcategory
-
96
-
CreatedBy1
-
-
UpdatedBy1
-
14
-
ResolvedAt
-
-
Thread
-
137954
-
ResolvedBy
-
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
-
-
Updator
-
14