Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3811
LatestTicket
CreatedAt
5/4/2021 10:41:57 AM
UpdatedAt
11/22/2021 10:16:35 AM
Subject
WATER QUERY 6 MONTH POLICY
Description
WATER QUERY 6 MONTH POLICY
Priority
Disposition
30
ConversationType
3
Parent
Account
3238
OpenedBy
AssignedTo
Region
4
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1768
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-04T10:45:59.161Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-05-04T10:47:10.353Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:16:24.851Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator
14