Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3805
LatestTicket
CreatedAt
5/4/2021 8:37:26 AM
UpdatedAt
2/12/2022 8:00:46 AM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING HIGH CONSUMPTION OF WATER ON 25/07/2020. KINDLY INVESTIGATE AND RESOLVE.<div>Account does not qualify for a six months policy adjustment</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3234
OpenedBy
AssignedTo
14
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1760
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-05-04T08:41:27.494Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:14:58.671Z"},{"op":"R","uid":"15","un":"chumab","dt":"2022-02-12T08:00:00.780Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
15
ResolvedAt
2/12/2022 8:00:46 AM
Thread
ResolvedBy
14
WasCreatedByCustomer
HasIvrcall
Creator
Updator
15