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LatestCall
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IsOpen
Customer
3801
LatestTicket
CreatedAt
5/4/2021 8:06:05 AM
UpdatedAt
7/3/2022 1:15:39 PM
Subject
Water query
Description
Water query - high water charge<div><br></div><div><b><u>RESPONSE FROM QRC:</u></b></div><div>Query does not specify query period.</div><div>No identifiable query as consumption is normal and readings are in order.</div><div>Credit adjustment passed in 2019/12.</div><div>Account was indigent and debt written off in June 2021.</div><div>Query closed</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3230
OpenedBy
AssignedTo
4
Region
3
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1756
History
[{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-04T08:05:49.969Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-05-04T08:06:52.613Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:10:31.089Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
7/3/2022 1:15:39 PM
Thread
ResolvedBy
3
WasCreatedByCustomer
HasIvrcall
Creator
Updator
3