Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3800

LatestTicket

CreatedAt

5/4/2021 7:54:54 AM

UpdatedAt

5/13/2022 10:06:14 AM

Subject

SIX MONTHS POLICY

Description

ACCOUNT ADJUSTED<br/><b>Journal Number</b>: [507550]

Priority

Disposition

27

ConversationType

3

Parent

Account

3229

OpenedBy

AssignedTo

11

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1754

History

[{"op":"R","uid":"11","un":"sibusisoy","dt":"2021-05-04T07:54:56.841Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-07-14T10:28:57.182Z"},{"op":"R","uid":"203","un":"babalwas","dt":"2022-05-13T10:06:12.321Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

67

CreatedBy1

UpdatedBy1

ResolvedAt

5/13/2022 10:06:14 AM

Thread

ResolvedBy

11

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

203