Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3798

LatestTicket

CreatedAt

5/4/2021 7:21:33 AM

UpdatedAt

8/22/2022 10:34:22 AM

Subject

WATER QUERY

Description

WATER QUERY<br/><b>Journal Amount</b>: [178966.35]

Priority

Disposition

27

ConversationType

3

Parent

Account

3226

OpenedBy

AssignedTo

4

Region

2

Department

23

QueryType

1

SubQueryType

67

Escalation

EscalationCron

1753

History

[{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T07:21:22.564Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-04T07:33:14.909Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:07:48.590Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-01-14T14:20:24.129Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-01-14T14:20:32.816Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2022-01-17T12:53:03.533Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-01-17T12:54:25.212Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-01-17T12:54:49.578Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2022-01-17T13:14:27.166Z"},{"op":"R","uid":"56","un":"mihlet","dt":"2022-01-17T13:15:24.181Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2022-02-05T10:34:20.071Z"},{"op":"R","uid":"201","un":"nonkosim","dt":"2022-03-19T10:22:34.713Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

101

CreatedBy1

UpdatedBy1

2

ResolvedAt

5/19/2022 7:53:10 AM

Thread

136230

ResolvedBy

18

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2