Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3796

LatestTicket

CreatedAt

5/3/2021 2:10:13 PM

UpdatedAt

2/24/2022 11:12:21 AM

Subject

water meter not billing on a/c

Description

smart meter was fitted 2020/10 and is not billing on the a/c

Priority

Disposition

30

ConversationType

3

Parent

Account

3225

OpenedBy

AssignedTo

Region

2

Department

23

QueryType

1

SubQueryType

45

Escalation

EscalationCron

History

[{"op":"R","uid":"25","un":"ernelizef","dt":"2021-05-03T14:09:58.061Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-06-07T10:01:15.469Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-11-09T13:43:44.552Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T10:06:25.236Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

113

CreatedBy1

UpdatedBy1

14

ResolvedAt

Thread

ResolvedBy

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

14