Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3777
LatestTicket
CreatedAt: 5/3/2021 10:45:11 AM
UpdatedAt: 5/19/2022 7:53:10 AM
Subject: CHANGE OF OWNERSHIP
Description: CHANGE OF OWNERSHIP
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3213
OpenedBy
AssignedTo: 18
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"18","un":"lindan","dt":"2021-05-03T10:44:59.740Z"},{"op":"R","uid":"18","un":"lindan","dt":"2021-05-03T10:46:54.068Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-13T08:31:15.278Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:56:45.857Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 5/19/2022 7:53:10 AM
Thread
ResolvedBy: 18
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14