Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3754
LatestTicket
CreatedAt: 4/30/2021 1:34:38 PM
UpdatedAt: 7/3/2022 11:15:15 AM
Subject: Leak Credit
Description: Kindly assess a leak for the period 202101<div><br></div><div>RESPONSE FROM QRC:</div><div>Interims were over charged and resulted in a credit after interim reversal on the 2021/01 billing.</div><div>Account is up to date with no actual query. </div><div>Query closed</div>
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3193
OpenedBy
AssignedTo: 74
Region: 2
Department: 23
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-30T13:38:45.532Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:30:27.043Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 96
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 7/3/2022 11:15:15 AM
Thread
ResolvedBy: 3
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3