Details

Conversation


EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer
3750
LatestTicket
CreatedAt
4/30/2021 1:04:40 PM
UpdatedAt
11/22/2021 9:28:12 AM
Subject
Leak
Description
<span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">Please kindly look at the assess the account and assist, the plumbers report was sent but its not yet resolved.&nbsp;</span><div><span style="font-size:11.0pt;font-family:&quot;Calibri&quot;,sans-serif; mso-fareast-font-family:Calibri;mso-fareast-theme-font:minor-latin;mso-ansi-language: EN-ZA;mso-fareast-language:EN-US;mso-bidi-language:AR-SA">customer to re submit leak letter</span></div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3189
OpenedBy
AssignedTo
75
Region
3
Department
23
QueryType
1
SubQueryType
96
Escalation
EscalationCron
History
[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-30T13:04:25.282Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-21T09:04:29.832Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:28:11.831Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
96
CreatedBy1
UpdatedBy1
6
ResolvedAt
11/22/2021 9:28:12 AM
Thread
ResolvedBy
173
WasCreatedByCustomer
HasIvrcall
Creator
Updator
6