Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3751

LatestTicket

CreatedAt

4/30/2021 1:04:38 PM

UpdatedAt

2/25/2023 7:50:48 AM

Subject

Leak credit

Description

Kindly assess a leak for the period 201912-202101<div>leak credit adjustment done for 202012-202104 av 21kl</div><br><b>Journal Number</b>: [851417]<div><br></div><div><b><i><u>QRC RESPONSE</u></i></b>: QUERY IS BEING ATTENDED TO ON REF NO: 94326</div><div>LEAK LETTER CURRENTLY BEING ASSESSED</div>

Priority

Disposition

27

ConversationType

3

Parent

Account

3190

OpenedBy

AssignedTo

17

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"172","un":"sesonad","dt":"2021-04-30T13:08:45.280Z"},{"op":"R","uid":"6","un":"lusandad","dt":"2021-11-20T10:19:04.340Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T09:27:52.300Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

6

ResolvedAt

2/25/2023 7:50:03 AM

Thread

ResolvedBy

6

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

6