Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3748
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LatestTicket
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CreatedAt
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4/30/2021 12:44:54 PM
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UpdatedAt
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9/22/2021 12:41:24 PM
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Subject
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Leak letter
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Description
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Leak letter submitted by consumer and filed.<div>w/off paid the debit</div>
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Priority
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Disposition
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4
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ConversationType
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3
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Parent
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Account
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3187
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OpenedBy
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AssignedTo
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75
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Region
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3
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Department
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23
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QueryType
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1
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SubQueryType
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96
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Escalation
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EscalationCron
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History
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[{"op":"R","uid":"173","un":"olgad","dt":"2021-04-30T12:44:42.389Z"},{"op":"R","uid":"4","un":"babalwam","dt":"2021-08-21T10:02:50.630Z"},{"op":"R","uid":"196","un":"lazolaw","dt":"2021-09-22T12:39:03.750Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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96
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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9/22/2021 12:41:24 PM
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Thread
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ResolvedBy
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173
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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196