Details
Conversation
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EscalationLevel
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LatestCall
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LatestChat
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LatestSms
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LatestEmail
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LatestFax
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Campaign
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IsOpen
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Customer
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3744
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LatestTicket
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CreatedAt
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4/30/2021 10:02:21 AM
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UpdatedAt
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7/22/2021 6:06:08 AM
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Subject
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water
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Description
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leak credit water<br/><b>Journal Number</b>: [451976]<br/><b>Journal Amount</b>: [56627.50]
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Priority
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Disposition
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27
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ConversationType
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3
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Parent
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Account
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3183
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OpenedBy
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AssignedTo
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12
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Region
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2
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Department
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23
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QueryType
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1
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SubQueryType
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50
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Escalation
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EscalationCron
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1720
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History
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[{"op":"R","uid":"12","un":"thembesas","dt":"2021-04-30T10:06:28.456Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-07-22T06:04:20.099Z"}]
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CreatedBy
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UpdatedBy
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Category
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1
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Subcategory
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50
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CreatedBy1
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UpdatedBy1
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ResolvedAt
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7/22/2021 6:06:08 AM
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Thread
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ResolvedBy
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12
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WasCreatedByCustomer
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HasIvrcall
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Creator
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Updator
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2