Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3711
LatestTicket
CreatedAt: 4/30/2021 8:29:22 AM
UpdatedAt: 7/3/2022 10:12:06 AM
Subject: WATER - SIX MONTHS POLICY
Description: WATER- SIX MONTHS POLICY<div><br><u><b>03 July 2022:</b></u><br><div>Plumbers letter dated July 2017 uploaded.</div><div>Referred to Billing to verify readings and update current readings as meter currently billing interims.</div><div>Requested meter inspection from Waterworks as consumption still a bit high.</div></div><div>Relevant adjustments to be processed upon feedback.</div>
Priority
Disposition: 23
ConversationType: 3
Parent
Account: 3157
OpenedBy
AssignedTo
Region: 2
Department: 1
QueryType: 1
SubQueryType: 95
Escalation
EscalationCron
History: [{"op":"R","uid":"13","un":"unathig","dt":"2021-04-30T08:29:09.433Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:21:02.909Z"}]
CreatedBy
UpdatedBy
Category: 1
Subcategory: 101
CreatedBy1
UpdatedBy1: 14
ResolvedAt
Thread
ResolvedBy
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 3