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CreatedAt
4/30/2021 8:27:13 AM
UpdatedAt
2/6/2023 7:55:58 AM
Subject
HIGH WATER CONSUMPTION
Description
QRC RESPONSE: 6 MONTH POLICY PROCESSED 202012/202202&nbsp;<div>Journal pending authorization.</div><br/><b>Journal Number</b>: [269978]<br/><b>Journal Amount</b>: [-R23,113.21]
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27
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3156
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67
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1691
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:27:00.425Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:29:01.470Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:16:41.146Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2022-02-13T10:38:29.749Z"}]
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ResolvedAt
2/6/2023 7:55:53 AM
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140480
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