Details

EscalationLevel
LatestCall
LatestChat
LatestSms
LatestEmail
LatestFax
Campaign
IsOpen
Customer: 3709
LatestTicket
CreatedAt: 4/30/2021 8:18:24 AM
UpdatedAt: 5/17/2022 8:51:08 AM
Subject: Late termination
Description: Late termination
Priority
Disposition: 27
ConversationType: 3
Parent
Account: 3152
OpenedBy
AssignedTo: 20
Region: 2
Department: 23
QueryType: 6
SubQueryType: 107
Escalation
EscalationCron
History: [{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-30T08:22:30.548Z"},{"op":"R","uid":"20","un":"nzwanam","dt":"2021-04-30T08:23:43.130Z"},{"op":"R","uid":"172","un":"sesonad","dt":"2021-09-08T10:11:49.111Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:12:49.629Z"}]
CreatedBy
UpdatedBy
Category: 6
Subcategory: 122
CreatedBy1
UpdatedBy1: 14
ResolvedAt: 5/17/2022 8:51:08 AM
Thread
ResolvedBy: 20
WasCreatedByCustomer
HasIvrcall
Creator
Updator: 14