Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3706

LatestTicket

CreatedAt

4/30/2021 8:17:33 AM

UpdatedAt

3/28/2022 7:23:36 AM

Subject

WATER 6 MONTHS POLICY

Description

WATER SIX MONTHS POLICY<br/><b>Journal Number</b>: [465817]<br/><b>Journal Amount</b>: [806.67]

Priority

Disposition

27

ConversationType

3

Parent

Account

3151

OpenedBy

AssignedTo

13

Region

2

Department

23

QueryType

1

SubQueryType

95

Escalation

EscalationCron

History

[{"op":"R","uid":"13","un":"unathig","dt":"2021-04-30T08:17:20.956Z"},{"op":"R","uid":"12","un":"thembesas","dt":"2021-05-30T10:45:05.066Z"},{"op":"R","uid":"212","un":"nozukon","dt":"2022-02-01T08:56:31.850Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

95

CreatedBy1

UpdatedBy1

ResolvedAt

3/28/2022 7:23:36 AM

Thread

ResolvedBy

13

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

212