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EscalationLevel
LatestCall
LatestChat
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Campaign
IsOpen
Customer
3710
LatestTicket
CreatedAt
4/30/2021 8:14:20 AM
UpdatedAt
10/23/2022 12:20:30 PM
Subject
HIGH WATER CONSUMPTION
Description
CONSUMER QUERYING THE HIGH WATER CONSUMPTION ON HIS ACCOUNT. KINDLY INVESTIGATE AND RESOLVE<div><br></div><div>journal processed and authorized in 202006</div>
Priority
Disposition
27
ConversationType
3
Parent
Account
3150
OpenedBy
AssignedTo
15
Region
2
Department
23
QueryType
1
SubQueryType
67
Escalation
EscalationCron
1686
History
[{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:14:07.498Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-04-30T08:16:30.085Z"},{"op":"R","uid":"14","un":"asandag","dt":"2021-11-22T08:12:14.529Z"}]
CreatedBy
UpdatedBy
Category
1
Subcategory
101
CreatedBy1
UpdatedBy1
14
ResolvedAt
10/23/2022 12:20:30 PM
Thread
ResolvedBy
10
WasCreatedByCustomer
HasIvrcall
Creator
Updator
10