Details
Conversation
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EscalationLevel
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0
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LatestCall
-
-
LatestChat
-
-
LatestSms
-
-
LatestEmail
-
-
LatestFax
-
-
Campaign
-
-
IsOpen
-
-
Customer
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324
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LatestTicket
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-
CreatedAt
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7/28/2020 8:10:02 AM
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UpdatedAt
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3/28/2022 7:10:22 AM
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Subject
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-
Description
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-
Priority
-
-
Disposition
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27
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ConversationType
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3
-
Parent
-
-
Account
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448
-
OpenedBy
-
11
-
AssignedTo
-
11
-
Region
-
3
-
Department
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23
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QueryType
-
1
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SubQueryType
-
-
Escalation
-
-
EscalationCron
-
-
History
-
-
CreatedBy
-
-
UpdatedBy
-
-
Category
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1
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Subcategory
-
-
CreatedBy1
-
-
UpdatedBy1
-
-
ResolvedAt
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3/28/2022 7:10:22 AM
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Thread
-
-
ResolvedBy
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11
-
WasCreatedByCustomer
-
-
HasIvrcall
-
-
Creator
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11
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Updator
-