Details

Conversation

EscalationLevel

LatestCall

LatestChat

LatestSms

LatestEmail

LatestFax

Campaign

IsOpen

Not SetTrueFalse

Customer

3688

LatestTicket

CreatedAt

4/29/2021 11:09:31 AM

UpdatedAt

3/22/2022 7:09:10 AM

Subject

WATER QUERY LEAK CREDIT PASS

Description

WATER QUERY LEAK CREDIT PASS 2019.11 - 2020.11 AVE 17<br/><b>Journal Number</b>: [246741]<br/><b>Journal Amount</b>: [57229.44]

Priority

Disposition

27

ConversationType

3

Parent

Account

3137

OpenedBy

AssignedTo

2

Region

2

Department

23

QueryType

1

SubQueryType

96

Escalation

EscalationCron

History

[{"op":"R","uid":"4","un":"babalwam","dt":"2021-04-29T11:13:39.248Z"},{"op":"R","uid":"3","un":"fareezar","dt":"2021-04-30T07:03:54.845Z"},{"op":"R","uid":"2","un":"debbiecr","dt":"2021-04-30T14:14:35.457Z"}]

CreatedBy

UpdatedBy

Category

1

Subcategory

96

CreatedBy1

UpdatedBy1

ResolvedAt

3/22/2022 7:09:10 AM

Thread

ResolvedBy

2

WasCreatedByCustomer

Not SetTrueFalse

HasIvrcall

Not SetTrueFalse

Creator

Updator

2